Wellspring’s MediClerk program is grateful for the support of The Women’s Fund of Essex County.
Wellspring’s MediClerk Training Program and Homelessness Prevention services are grateful for the support of The United Way.

 HealthCare Office Support Training/MediClerk

Wellspring Community Education (WCE)

The HealthCare Office Support Training (HOST), known for 20 years as MediClerk, is part of Wellspring’s HealthCare Gateway program. HOST is a hybrid, occupational education program training adult job-seekers for entry-level administrative and non-clinical support positions within healthcare. 70-80% of students who complete the program secure employment within 6 months or less. Program advisors provide career counseling and ongoing support well after graduation and job placement.

Throughout this program, I have changed to be a better version of myself. It has shown me how to be more confident. It has given me the opportunity to take a step in a new direction with a new career path.

-Jesika, MediClerk graduate ’20

Cost: Income-based sliding scale/Free for those who qualify (Full program cost for 2024-2025: $5,000)
Course Length: 450 hours
When: Offered twice yearly in full-time (days) and part-time (evenings and Saturdays) formats
Where: Online and on the campus of Mass General Brigham Salem Hospital, Salem, MA
Contact for more information: 978-354-2495 or complete an online inquiry form

Graduates will be qualified for entry-level positions paying $18-$22 per hour, such as:
• Patient Services Representative
• Patient Registration
• Unit Secretary
• Medical Records Clerk
• Receptionist/Secretary, and more!

Students will receive specialized training including:
• Instruction in Medical Terminology, Medical Keyboarding, Medical Office Procedures
• Computers: Microsoft Office, Zoom, Google Apps
• Business Communications and Customer Service
• Professional Success and Job Search skills
• Participation in job shadows within the healthcare field
• Participation in a two-week internship often leading to immediate employment

Applicants are required to:
• Present a high school diploma or a GED or HiSET certificate
• Commit to the entire course
• Type at least 25 words-per-minute (WPM)
• Elect to take and pass a Criminal Offender Record Investigation (CORI)
• Meet current Salem Hospital immunization requirements, including COVID-19 vaccination

Upon successful completion of the MediClerk Training Program with a 2.0 or better, graduates are eligible to receive 19 credits from North Shore Community College. These credits can be applied to credit-bearing certificates and associate’s degrees.

I cannot stress enough how awesome this program was for me. It got me started in a career where I support myself and I feel like there is no limitations on how far I can go.
-Joey, MediClerk graduate ‘13

Upcoming Training Sessions 2024 – 2025

Full-Time Daytime Program (15 weeks)
September 3, 2024 – December 12, 2024
February 11, 2025 – May 29, 2025

Tue, Wed & Thurs 9:00 am – 3:00 pm in-person at MGB Salem Hospital
Friday 9:00 am – 11:00 am online. In-person internships & job placement

Part-time Evening/Saturdays program (32 weeks)
September 14, 2024 – May 30, 2025

Mon & Wed 5:30 pm – 9:00 pm online. 9:00 am – 2:00 pm in-person one Saturday/month at MGB Salem Hospital. In-person internships & job placement

Information sessions are held on Wednesdays (5-5:30 pm) and Fridays (12-12:30 pm) To register and receive the meeting ID and ZOOM link, contact Yolanda Testaverde at ytestaverde@wellspringhouse.org or call/text 978-219-7225

Attending an information session is required to begin the application process. If you require accommodations or need to schedule an individual appointment, please let us know. In-person sessions are also available.

Click here for the HealthCare Office Support Training (HOST) Flyer

Click here for the HealthCare Office Support (HOST) Training Application

Click here for the HealthCare Office Support Training (HOST) Student Handbook

Click here for the Healthcare Office Support Training (HOST) Program Course Catalog

The HOST/MediClerk Training Program is a partnership between Wellspring Community Education, a program of Wellspring House, Inc. and Mass General Brigham Salem Hospital, Mass General Brigham. HOST is funded in part by: The Cities of Lynn and Salem U.S. Dept. of HUD Community Development Block Grants, The Women’s Fund of the Essex County Community Foundation, The Mifflin Memorial Fund, People’s United Community Foundation, J. Jill Compassion Fund, Charles Sanders Trust, Edwin S. Webster Foundation, Rowe Foundation, Essex County Community Foundation COVID-19 Response Fund, Beverly and Addison Gilbert Hospitals Community Collaborative and the Cummings Foundation.

Wellspring House is committed to a policy of providing opportunities to people regardless of economic or social status and will not discriminate on the basis of race, color, national origin, gender, gender identity, age, religion, marital status, familial status, sexual orientation, ancestry, public assistance, veteran history/military status, genetic information or disability.

The Wellspring Community Education HealthCare Office Support Training Program is licensed by the Division of Occupational Licensure.

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