HealthCare Office Support Training/MediClerk
Wellspring Community Education (WCE)
The HealthCare Office Support Training (HOST), known for 20 years as MediClerk, is a hybrid, occupational education program training adult job-seekers for entry-level administrative and non-clinical support positions within healthcare. 85% of students who complete the program secure employment within 6-12 months. Program advisors provide career coaching and ongoing support for an extended time after graduation and job placement.
Throughout this program, I have changed to be a better version of myself. It has shown me how to be more confident. It has given me the opportunity to take a step in a new direction with a new career path.
-Jesika, MediClerk graduate ’20
Cost: Income-based sliding scale/Free for those who qualify (Full program cost for 2024-2025: $5,000)
Course Length: 450 hours
When: Offered twice yearly in full-time (days), 15-week format; offered once yearly in part-time (evenings and Saturdays), 9-month format
Where: Online and on the campus of Mass General Brigham Salem Hospital, Salem, MA
Contact for more information: 978-354-2495 or complete an online inquiry form
Graduates will be qualified for entry-level positions such as:
• Patient Services Representative
• Patient Registration
• Unit Secretary
• Medical Records Clerk
• Receptionist/Secretary, and more!
Wage Expectations: The median (midpoint) wage in Massachusetts for Medical Adminstrative Assistants is $23.02, U.S Bureau of Labor Statistics
Students will receive specialized training including:
• Instruction in Medical Terminology, Medical Keyboarding, Medical Office Procedures
• Computers: Microsoft Office, Zoom, Google Apps
• Business Communications and Customer Service
• Professional Success and Job Search skills
• Participation in job shadows within the healthcare field
• Participation in a two-week internship often leading to immediate employment
Application Requirements:
• Commit to the entire course
• Be 18 years of age and present a high school diploma or a GED or HiSET certificate
• Take and pass a Criminal Offender Record Investigation (CORI)
• Provide proof of citizenship/resident status
• Show a social security card or work authorization permit
• Have basic computer skills and demonstrated typing speed of 25 words-per-minute (WPM)
• Access to reliable internet service for participation in online course sessions, including video conferencing
• Meet current Salem Hospital immunization requirements, including COVID-19 vaccination
Upon successful completion of the MediClerk Training Program with a 2.0 or better, graduates are eligible to receive 19 credits from North Shore Community College. These credits can be applied to credit-bearing certificates and associate’s degrees.
I cannot stress enough how awesome this program was for me. It got me started in a career where I support myself and I feel like there is no limitations on how far I can go.
-Joey, MediClerk graduate ‘13
Upcoming Training Sessions 2024 – 2025
Full-Time Daytime Program (15 weeks)
September 10, 2024 – December 19, 2024
February 4, 2025 – May 30, 2025
Tue, Wed & Thurs 9:00 am – 3:00 pm in-person at MGB Salem Hospital
Friday 9:00 am – 11:00 am online. In-person internships & job placement
Part-time Evening/Saturdays program (32 weeks)
September 14, 2024 – May 30, 2025
Mon & Wed 5:30 pm – 9:00 pm online. 9:00 am – 2:00 pm in-person one Saturday/month at MGB Salem Hospital. In-person internships & job placement
Information sessions are held on Wednesdays (5-5:30 pm) and Fridays (12-12:30 pm) To register and receive the meeting ID and ZOOM link, contact Yolanda Testaverde at ytestaverde@wellspringhouse.org or call/text 978-219-7225
Attending an information session is required to begin the application process. If you require accommodations or need to schedule an individual appointment, please let us know. In-person sessions are also available.
Click here for the HealthCare Office Support Training (HOST) Flyer
Click here for the HealthCare Office Support (HOST) Training Application
Click here for the HealthCare Office Support Training (HOST) Student Handbook
Click here for the Healthcare Office Support Training (HOST) Program Course Catalog
The HOST/MediClerk Training Program is a partnership between Wellspring Community Education, a program of Wellspring House, Inc. and Mass General Brigham Salem Hospital. HOST is funded in part by: The Mifflin Memorial Fund, M&T Bank, Rockland Trust, J. Jill Compassion Fund, Charles Sanders Trust, Massachusetts Charitable Society, Beth Israel Lahey Health Systems’ Beverly and Addison Gilbert Hospitals Community Grants Program, and the Cummings Foundation.
Wellspring House is committed to a policy of providing opportunities to people regardless of economic or social status and will not discriminate on the basis of race, color, national origin, gender, gender identity, age, religion, marital status, familial status, sexual orientation, ancestry, public assistance, veteran history/military status, genetic information or disability.
The Wellspring Community Education HealthCare Office Support Training Program is licensed by the Division of Occupational Licensure.