Explore Healthcare
The HealthCare Office Support Training (HOST), known for 20 years as MediClerk, is a hybrid, occupational education program training adult job-seekers for entry-level administrative and non-clinical support positions within healthcare. 85% of students who complete the program secure employment within 6-12 months. Program advisors provide career coaching and ongoing support for an extended time after graduation and job placement.
Our program includes:
- 450 hours of comprehensive training across six subjects
- Full and part-time hybrid learning to accommodate busy schedules
- Two-week Internship participation often leading to immediate employment
- Income-based tuition. For more information, please inquire by reaching out to the HOST Program Associate, Yolanda Testaverde (ytestaverde@wellspringhouse.org)
- Stipends may be available
- Up to 19 credits at North Shore Community College (NSCC) which can be applied towards credit-bearing certificates or associate degrees.
- Immediate and long-term career advising and support
When are training sessions offered for HOST?
Full-Time Day Program (15 weeks)
Wellspring offers two full-time sessions per year, one beginning in September and the other in February. Each session lasts for a duration of 15 weeks.
Upcoming Session Dates:
September 10, 2025 – December 19, 2025
Full-Time Day Program Schedule:
Tuesday, Wednesday & Thursday 9:00 am – 3:00 pm in-person at MGB Salem Hospital
Friday 9:00 am – 11:00 am online.
In-person internships & job placement
Part-Time Evening/Saturday Program (32 weeks)
The part-time program session starts in September and lasts for a duration of 32 weeks.
Upcoming Session Date:
September 14, 2025 – May 30, 2026
Part-Time Program Schedule:
Monday & Wednesday 5:30 pm – 9:00 pm online.
Saturday (once a month) 9:00 am – 2:00 pm in-person at MGB Salem Hospital.
In-person internships & job placement
What are the current enrollment requirements for HOST?
- Commit to the entire course
- Be 18 years of age and present a high school diploma or a GED or HiSET certificate
- Take and pass a Criminal Offender Record Investigation (CORI)
- Provide proof of citizenship/resident status
- Show a social security card or work authorization permit
- Have basic computer skills and demonstrated typing speed of 25 words-per-minute (WPM)
- Access to reliable internet service for participation in online course sessions, including video conferencing
- Meet current Salem Hospital immunization requirements, including COVID-19 vaccination
What entry-level positions will I be qualified for once I’ve completed this course?
- Patient Services Representative
- Patient Registration
- Unit Secretary
- Medical Records Clerk
- Receptionist/Secretary, and more!
Wage Expectations: The median (midpoint) wage in Massachusetts for Medical Administrative Assistants is $23.02, U.S Bureau of Labor Statistics
What training will I receive in this program?
- Instruction in medical terminology, medical keyboarding, and medical office procedures
- Business communications and customer service
- Professional success and job search skills
- Participation in job shadows within the healthcare field
- Participation in a two-week internship often leading to immediate employment
I cannot stress enough how awesome this program was for me. It got me started in a career where I support myself and I feel like there is no limitations on how far I can go.
– Joey, HOST graduate
Ready to start your journey with Wellspring? Please register for a virtual information session by contacting Yolanda Testaverde at ytestaverde@wellspringhouse.org or call/text 978-219-7225. Attendance is required to begin the application process. Information sessions are held on Wednesdays (5:00-5:30 pm) and Fridays (12:00-12:30 pm).
If you require accommodations or need to schedule an individual appointment, please let us know. In-person sessions are also available.
Contact us for more information at 978-354-2495 or fill out the inquiry form.
To know that I would not be falling behind with bills, I was able to focus on my studies.
– Carol, HOST graduate
Massachusetts Department of Transitional Assistance’s (DTA’s) Competitive Integrated Employment Services (CIES) Contract.
Wellspring’s Job Training team provides healthcare career advising and job training opportunities to parents receiving cash assistance through the Massachusetts Transitional Aid to Families with Dependent Children program (TAFDC). Those eligible should speak to their assigned DTA case worker about contacting Wellspring’s program enrollment staff.
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The HOST/MediClerk Training Program is a partnership between Wellspring Community Education, a program of Wellspring House, Inc. and Mass General Brigham Salem Hospital. HOST is funded in part by: The Mifflin Memorial Fund, M&T Bank, Rockland Trust, J. Jill Compassion Fund, Charles Sanders Trust, Massachusetts Charitable Society, Beth Israel Lahey Health Systems’ Beverly and Addison Gilbert Hospitals Community Grants Program, and the Cummings Foundation.
Wellspring House is committed to a policy of providing opportunities to people regardless of economic or social status and will not discriminate on the basis of race, color, national origin, gender, gender identity, age, religion, marital status, familial status, sexual orientation, ancestry, public assistance, veteran history/military status, genetic information or disability.
The Wellspring Community Education HealthCare Office Support Training Program is licensed by the Division of Occupational Licensure.
