Instructor, Professional Communication

Department: Wellspring’s HealthCare Office Support Training/MediClerk
Reports to: Director of Job Training Initiatives

Weekly Instructional Hours: 8 (+8 hours prep/admin)
Position/Title: Instructor, Introduction to Computers
Tuesdays & Thursdays: in-person, 9 am-12 pm
Mondays virtual, 5:30 – 7:30 p.m.

Classification: Part-time, hourly, September – early June

Location: Salem, MA


Wellspring’s Vision
Headquartered in Gloucester, MA, Wellspring is guided by the vision of a just society where every member of our community thrives. We are an innovative and welcoming learning environment where people push beyond the limits of their lives to realize success and fulfillment.

Our mission is to inspire families and adults on the North Shore to achieve employment and financial security through stable housing, education, job training, and career readiness.

Wellspring’s Job Training Initiatives department provides occupational skills training and healthcare career advising in Salem, MA on the campus of Mass General Brigham Salem Hospital.


Wellspring is seeking to add a dynamic and person-centered Professional Communication instructor to its HealthCare Office Support Training team. This is a part-time, hybrid position for the 2022-2023 academic year.

The Instructor will teach two distinct, but complementary courses: Professional Success (20 instructional hours) and Business Communication (36 instructional hours). They will play a critical role in supporting program participants in building their written, verbal, and interpersonal communication skills. Topics include:

  • Developing an employment portfolio (resume, cover letter, references)
  • Interviewing with confidence
  • Conflict management, giving and receiving feedback, implicit bias, etc.

The Professional Success and Business Communication courses are an important component of Wellspring’s 450-hour HealthCare Office Support Training. The program also includes courses in Medical Office Procedures, Medical Terminology, Computers, and Keyboarding. Successful graduates of the program can earn up to 19 transferable college credits at North Shore Community College.


  • College-level coursework or equivalent in Business/Professional Communication, Writing, English, or related area
  • Teaching or training experience with adults from culturally, linguistically, racially and socio-economically diverse backgrounds.
  • Skilled in Microsoft Office Suite (with a focus on Word, Excel, PowerPoint and Outlook) and video-conferencing technology (ZOOM), and a variety of internet and cloud-based platforms (Google Suite, etc.) with a demonstrated ability to teach via these platforms in a clear and approachable manner.
  • Ability to comply with immunization requirements of Salem Hospital at least 2 weeks before date-of-hire, (COVID-19, influenza, MMR, Varicella and recent TB test.)


  • superior organizational skills, while also possessing the flexibility, creativity, and empathy needed to motivate others and adapt to individual learning needs
  • excellent communication skills with ability to motivate others and present key information in a structured and engaging manner
  • understanding of adult learning theory and principles and trauma-informed approaches
  • a hands-on, empathetic and learner-centered approach to teaching
  • highly collaborative and communicative
  • deep commitment to justice, diversity, equity and inclusion


In-person classes are held in Salem, MA at the MediClerk Training Program classrooms at 55 Highland Hall, an administrative building located on the campus of Mass General Brigham Salem Hospital.


Rate: $30/hour for approximately 16 hours/week (includes required instructional hours, prep, PD, and weekly staff meetings.)


Please send your resume and cover letter via email to: In the subject line, write your name and the position title. We will review all submissions, identify candidates, and contact ONLY those individuals selected to continue in the search process. No phone calls please.

Wellspring is an Equal Opportunity Employer that is committed to creating an inclusive organization. We actively seek a diverse pool of candidates for this position.

Share This